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What You May Like To Know About Your Vacation Before You Go |
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FOR GLOBUS FAMILY OF BRANDS VACATIONS |
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| What exactly is included in my vacation? |
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The true value of your vacation is in the accurate detailed vacation description, on the websites and in the brochures, that is unusually specific and specifies accommodation, touring in deluxe coaches, sightseeing and included meals. The agenda for each day is spelled out with exactly what is included in the price. Sightseeing with local guides is clearly listed. Inside visits and special features are spelled out in UPPERCASE
In Monograms sightseeing is provided in each city (except for driving vacations in North America and New Zealand). Sightseeing varies by region and will be provided by a Monograms representative or local operator.
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| Are prices published in the brochure / on the website guaranteed? |
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All vacation prices are per person and Prices quoted in the brochure / website are based on rates and taxes – including all important foreign exchange rates – known at the time of costing. They are subject to increase without notice if rates or taxes change substantially & current price will be confirmed at the time you book your vacation. They do not include airfare, except where noted. Once we receive your deposit, the land price is guaranteed.
Air –inclusive vacations, and/ or land –only vacations that include air between cities (internal air), in this brochure are guaranteed when Globus and Monograms received your full land and air deposit of US$ 250 each. Globus and Monograms receives the right to ticket passengers upon receipt of full land and air deposit and thus any subsequent changes made at your request are subject to airline imposed change fees and /or changes in airfare price, which are the responsibility of the passenger to pay.
2012 prices and itineraries are subject to change and price modifications.
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| Do I need a Passport and/or visa? |
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When traveling overseas, a passport is required for all citizens, including Indian citizens. Most countries require a visa. You are responsible for obtaining and paying for all visas and entry documents. Non-India citizens should consult with appropriate consulates to determine if any visas are needed.
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| Why is it important that I give my name as it appears on my passport? |
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Due to increased travel security around the world, it is now more important than ever that your bookings with airlines, hotels, cruise liners, etc. match your first and last name exactly as it reads on your passport. Additionally, any changes, which include spelling, may be subject to a change fee, penalty, or cancellation. We also recommend a minimum of three blank pages in your passport for stamps while traveling. We do not allow a change in names of passengers at any time after the booking is made
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| When will I receive my travel documents? |
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Travel Documents are sent approximately two to three weeks prior to departure, provided full payment has been received. If available, a service charge per reservation is added for documents requested in advance.
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| What is the cancellation policy if I have to cancel? How can I protect against cancellation? |
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Cancellation policy differs based on the tour and the time of cancellation. Guidelines of our cancellation policy are available in the brochure, website and with your travel agent. You can protect yourself against cancellation charges by purchasing a Trip Protection from the Globus Family of Brands. This is at an additional charge and details are available with your travel agent and on the brochure and website. It is optional for you to purchase Trip Protection and is not included in the standard vacation price. It cannot be added after the tour is guaranteed for payment. We recommend that this and a comprehensive insurance policy, be purchased for your vacation. We regret the inability to waive cancellation charges that are covered with trip protection due to our commitment to suppliers.
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| Does Globus family of brands offer a Travel Protection/Insurance plan for purchase or is a plan included in the vacation price? |
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In certain countries & regions, the Globus family of brands offers Trip Protection / Insurance that protects against trip cancellation, delay and interruption. This is not a comprehensive travel protection and only provides coverage on Globus family of brands trips, in case you have to cancel or leave early due to covered reasons. It is optional for you to purchase and is not included in the standard vacation price. We do recommend that this, as well as a comprehensive Travel Protection/Insurance policy, be purchased for the duration of your vacation.
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| Does Globus Family of Brands provide visa assistance service? |
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We do not give any hotel vouchers for any visas. The Globus family of brands takes no responsibility for obtaining or notifying travellers about visas required for any vacation. Please pay special attention to certain tours that need more than one visa, i.e. US Vacations visiting Niagara Falls (Eg: Tours 8000, 822I, 8800, etc.) require both a US and Canada visa. Full cancellation as applicable is payable for guaranteed tours if visa is denied by consulates. We recommend that you get the visas in order before guaranteeing.
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| What size is a triple and quad room? |
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A triple and quad room is the same size as a twin-bedded room (a room with two separate beds of any size). It will have beds to accommodate three or four people; however, we cannot guarantee that there will be three or four separate beds. If there are only two beds, a rollaway bed may be requested but also cannot be guaranteed. Triple rooms are not available on some of our tours and river cruises. Quad rooms are only available in North America for Monograms vacations.
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| How are optional tours booked? |
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The Tour Director / Local host go through the optional excursions for purchase while you are on tour. Approximate costs and descriptions of possible optional tours are mentioned on our websites and in the travel documents to enable you to budget for the same. They can be booked and paid for on tour only. Some optional tours mentioned in your travel documents may not operate due to weather, minimum participation, and other operational reasons.
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| Can I add more nights to my vacation? |
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Extra nights are only available immediately prior to or after your trip. If you require extra nights at the first and /or last vacation hotel, we will make reservations for you at the rates quoted in the price page featured in your itinerary, provided you request them at the time you book your vacation.
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| What size can my suitcase be? |
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Due to limited coach capacity, your bag should have dimensions not exceeding 30”x21”x11” (62” linear dimensions) or weight exceeding 50 lb(22kg). Carry-on bags should not exceed the dimensions of 12”x11”x6”. We regret we are unable to accept a second suitcase or any luggage exceeding these limits (except on cruises). Please note that air carriers, cruise lines, and other forms of transportation may have other restrictions and requirements including weight, and we recommend that you contact the suppliers directly for additional information. Globus Family of Brands is not responsible for any additional fees imposed by airlines on baggage.
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| How can I make the most of my vacation? |
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Our vacations endeavor to immerse you in the local destination experience with regional Tour Directors and Local Hosts. They are of international standards and quality. On escorted vacations and some independent vacations, your travel companions include people from all parts of the world and being friendly, makes it more enjoyable for all. You will have free time for your own activities as well. Showing respect to cultural differences often gets respect in return. It is also imperative that you maintain punctuality at all times, for departure timings, optional tours and meeting times so that everyone, including you can maximize on the tour experience. Keep an open mind and exhibit attitudes that set a positive example of our nation outside - every citizen is a country’s ambassador, especially when travelling overseas!
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| What benefit do I get booking two back-to-back tours together or taking 2 tours in a year? |
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Clients who take two or more vacations in the same calendar year (January – December) qualify for a reduction on all vacations after the initial vacation. The reductions are per person for Globus is $35, for Cosmos is $25 and for Monograms is $35.
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For Escorted Vacation FAQ’s, Click here |
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For Independent Vacation FAQ’s, Click here |
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